If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you can't connect to a cellular network or cellular data, acquire what to do.

Check your coverage area

  • Brand sure that you're in an area with cellular network coverage.
  • Turn cellular data off and and so back on again. Go to Settings, then tap Cellular or Mobile Data. If you lot're using your iPad, you might see Settings > Cellular Data.
  • If you're traveling internationally, brand sure that your device is fix for information roaming. Become to Settings > Cellular > Cellular Information Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If yous're on AT&T'south 3G network

AT&T is phasing out their 3G network. If you run across No Service in the condition bar of your device and yous have an iPhone 5s, iPhone 5c, or earlier or an iPad 2 Wi-Fi + Cellular or earlier, contact your carrier to talk over your options. If you lot take an iPhone 6 or afterward or an iPad (tertiary generation) or later, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Go to Settings > Cellular. And so:
    • For iPhone, tap Cellular Information Options, then turn on Enable LTE.
    • For iPad, plough on LTE.

If you still see No Service after following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not affected past the phasing out of 3G networks.

Restart your iPhone or iPad

Bank check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is bachelor, y'all'll encounter an option to update your carrier settings.
  3. To run across the version of carrier settings on your device, tap Settings > General > About and expect next to Carrier.

If you lot insert a new SIM menu into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Take out the SIM carte du jour

Subsequently removing the SIM card, put information technology back in.

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If yous transferred your SIM card from another device, inquire your carrier if your SIM bill of fare works with your iPhone or iPad.

Learn more about removing your iPhone SIM carte du jour or iPad SIM bill of fare.

Reset your Network Settings

Go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that y'all've used earlier.

Update your iPhone or iPad

Contact your carrier

Problems with your carrier or business relationship might touch your service. Contact your carrier to:

  • Verify that your account is agile and in good standing.
  • Make certain that there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set upward with the correct data program.

But your wireless carrier can access and manage details about your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more than help

If your carrier confirms that in that location's no consequence with your business relationship or network, but you nonetheless can't connect to a cellular network, contact Apple Support.

If you see an warning next to No Service, learn what you lot can do.

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